Shipping and Returns Policy

Shipping and Refund Policy

Refund Policy

At BD Sports, we are committed to ensuring customer satisfaction. Please review our refund policy below:

  1. Eligibility for Refunds

    • Refunds are applicable only for items returned in their original condition, unused, and with all tags intact.
    • Requests for refunds must be initiated within 14 days of receiving the product.

  2. Non-Refundable Items

    • Customized or personalized products.
    • Items purchased on clearance or sale.
    • Products that show signs of use or damage caused after delivery.

  3. How to Request a Refund

    • Email us at support@bdsports.com with your order number and a brief explanation of the reason for the return.
    • Once approved, you will receive instructions on how to ship the product back to us.

  4. Refund Processing

    • Refunds will be processed within 7–10 business days after we receive and inspect the returned item.
    • Refunds will be credited to the original payment method.

  5. Shipping Costs

    • Original shipping charges are non-refundable unless the return is due to a defect or error on our part.
    • Return shipping costs are the responsibility of the customer unless otherwise specified.

Shipping Policy

We strive to deliver your orders efficiently and on time. Below are the details of our shipping policy:

  1. Processing Time

    • Orders are processed within 1–3 business days after payment is confirmed.
    • During peak seasons or promotional events, processing times may vary.

  2. Shipping Methods and Timelines

    • Standard Shipping: 5–7 business days.
    • Express Shipping: 2–3 business days.
    • International Shipping: 10–15 business days, depending on the destination.

  3. Shipping Charges

    • Shipping costs vary based on the location and shipping method selected at checkout.
    • Free shipping is available for orders over [insert amount, e.g., $100].

  4. Order Tracking

    • Once your order is shipped, you will receive a tracking number via email.
    • Use the tracking number to monitor your shipment’s status on the carrier’s website.

  5. Delays and Issues

    • BD Sports is not responsible for delays caused by the carrier, weather, or other unforeseen circumstances.
    • If your shipment is delayed or lost, please contact us at support@bdsports.com, and we will assist you.

  6. International Shipping

    • Duties, taxes, and customs fees for international orders are the responsibility of the customer.

For any questions regarding our Refund or Shipping Policy, feel free to contact us at:
Email: contact@bdSports.in
Phone: +91 989 970 6007

We value your trust in BD Sports and aim to provide a seamless shopping experience!